Our skilled technical staff has been internationally trained in Italy, England, Switzerland, Germany, Spain, and here at home in Greece.  Our team of installers and service technicians are standing by to assist you at any time, regardless of whether you are within the limits of your warranty or not. We respond responsibly and consistently to any customer need, ensuring the utmost reliability of all products & systems we install.

We know that time is of the essence when comes to servicing systems.  For this reason, we maintain, and continuously replenish, a backstock of parts and mechanisms. All our products are backed by a guarantee of proper operation of the mechanical and electronic parts of the system for at least 24 months from the date of installation.  In addition, we have a trusted partner network of vendors throughout Greece, insuring our ability to respond immediately (in the case of emergency) or otherwise within 72 hours from the time of a request is made.

Furthermore, for your convenience, we also offer electronic support. You can find us at support@ergomatic.gr where you can communicate directly with our skilled technicians regarding any non-urgent questions you may have about your equipment.

Scheduled Service Contracts

Keep in mind that complete technical coverage does not necessarily equate to a simple "repair."  Maintaining your mechanism is critical to its smooth operation. The Ergomatic team studies its customers' system components needs even years after the initial purchase, maintaining constant present in every customer's need even if it arises from various unforeseen events. This approach is supported by our two Scheduled Service Contracts:

 

Ergosilver & Ergogold Scheduled Service Contracts. These two contracts are available at competitive prices for a limited time. Contact us today to learn more about how you can insure the smooth & affordable operation of your systems, even years beyond warranty expiration.